Legal Document

577 bdt Privacy Policy

Your personal information is safe with us — this page clearly explains how we collect, use, and protect it.

Last updated: January 2025 SSL Encrypted Applicable in Bengali

1. Introduction and Applicability

This policy applies to all users of the 577 bdt platform.

577 bdt is an online gaming and betting platform operated specifically for Bangladeshi users. Please read this Privacy Policy carefully before using our services. This document describes what information we collect about you, how that information is processed, and what your rights are.

This Privacy Policy applies to the 577 bdt website, mobile application, and any digital services. By using our services, you consent to the terms described in this policy.

To learn about our general terms of service, please read the Terms and Conditions page, which details all rules governing use of the platform.

577 bdt reserves the right to change or update this policy at any time. For significant changes, users will be notified by email or through a notice on the platform. Continued use of the service after any changes will be taken as your agreement to the updated policy.

2. Information We Collect

The following information may be collected during account registration, use of services, and transactions.

Personal Identification Information

  • Full name
  • Date of birth (for age verification — to confirm the 21+ age requirement)
  • National ID or passport number (for KYC verification)
  • Email address
  • Mobile number
  • Current address

Financial and Transaction Information

  • bKash, Nagad, or Rocket mobile banking number
  • Bank account details (for withdrawals)
  • Deposit and withdrawal history
  • Transaction date, time, and amount
  • Payment method type

Gaming Activity Information

  • Game selection and betting history
  • Win and loss records
  • Session duration and activity
  • Bonus and promotion usage history
  • VIP level and points information

Technical and Device Information

  • IP address
  • Device type (mobile/desktop)
  • Browser and operating system type
  • Cookie and session data
  • Login time and location data

3. Purpose of Using Information

Collected information is used for the following purposes.

Account Management and Identity Verification

We use the information provided during registration at 577 bdt to verify your identity. This ensures that multiple accounts are not created under a single person's name and that only eligible users (age 21+) can access the platform. The KYC verification process prevents fraud and unauthorized access.

Financial Transaction Processing

Financial information is used to complete deposit and withdrawal transactions. When the minimum deposit of ৳100 and minimum withdrawal of ৳1,000 conditions are met, we process payments promptly via bKash, Nagad, Rocket, or bank transfer. Standard withdrawal processing is completed within 1 hour.

Customer Support

Account information is used to help our 24/7 live chat and email support team resolve your issues quickly. Our support team, which provides service in both Bengali and English, can view your history to assist you effectively.

Security and Fraud Prevention

Technical information such as IP address, login time, and device details is used to detect unusual activity. Our security measures, including SSL encryption, protect your information from unauthorized access.

Service Improvement and Personalization

The 577 bdt platform is continuously improved by analyzing gaming activity and preference data. This analysis helps us create more relevant games, bonus offers, and a better user experience.

4. Storage and Protection of Information

We use industry-standard technology to keep your information secure.

Encryption and Security Technology

577 bdt uses SSL (Secure Socket Layer) encryption for all data transmission. Sensitive information such as passwords and financial data is stored using industry-standard encryption methods. Our servers are protected by firewalls and security protocols.

Data Retention Period

Information for active accounts is retained for the duration of the account. After an account is closed, financial and transaction-related information is kept for a set period as required by applicable legal obligations. After this period, information is securely deleted or anonymized.

Staff Access Control

Access to your information is limited to staff members who need it for their work. Every access is logged and regularly audited. Staff are bound by strict confidentiality terms and unauthorized use is subject to penalties.

To keep your account secure, use a strong password and do not share your login details with anyone.

5. Sharing Information with Third Parties

577 bdt never sells your information to third parties for commercial purposes.

Limited Third-Party Partners

To operate our services, we may share information in the following cases:

  • Payment processors: bKash, Nagad, Rocket, and banks — minimum information necessary to complete transactions.
  • Game software providers: For technical requirements of running games.
  • IT and cloud services: For server management and data storage.
  • Fraud detection services: To ensure security.

Agreements with these partners ensure that they use information only for the specified purpose and do not disclose it to any other party.

Legal Obligations

577 bdt may be required to provide necessary information in response to court orders, government investigations, or valid requests from law enforcement agencies. In such cases, we will make reasonable efforts to inform you, unless prohibited by law.

6. Cookies and Tracking Technology

Cookies are used to improve your experience on our platform.

Essential Cookies

These cookies are essential for maintaining login sessions and ensuring the basic functionality of the platform. Without them, the service does not work properly.

Analytical Cookies

Used to understand how users interact with the platform. This information helps improve the quality of the service. You can disable these cookies from your browser settings.

Preference Cookies

These remember language preferences, display settings, and other personal preferences, so you do not need to re-select the same settings on your next visit.

7. Your Rights and Choices

577 bdt respects your right to data privacy.

Right to Access and Correct Information

You have the right to view the information stored in your account and to request corrections to any inaccurate information. This request can be made by logging into your account or by contacting our support team.

Request to Delete Information

After closing your account, you may request deletion of your personal information. However, some information may need to be retained for a set period where there are legal obligations, ongoing disputes, or a need to keep records of financial transactions.

Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or SMS messages, you can cancel your subscription at any time. This change can be made through account settings or via our support team. However, transaction-related or security notifications cannot be turned off.

Right to Data Portability

You may request a copy of the information stored in your account in a structured format. Identity verification will be required to fulfil this request.

As part of responsible gaming, it is important to manage your own data and gaming limits. Read our Responsible Gaming Guidelines — they include detailed information on self-exclusion, spending limits, and support resources.

8. Protection of Minors

577 bdt is for persons aged 21 and above only.

The 577 bdt platform is intended entirely for adults — that is, persons aged 21 or older. We do not knowingly collect or store information from any person under the age of 21.

A national ID or other valid identification document is required at registration for age verification. If we become aware that information has been collected from a minor, that account will be immediately closed and the information deleted.

If you believe a minor has registered on our platform, please notify our support team.

9. International Data Transfer

International transfers may sometimes be necessary for data processing.

Where data is processed on the servers of game software providers or technology partners, your data may be transferred to another country. In such transfers, we ensure that the receiving party maintains adequate security standards and complies with the terms of this Privacy Policy.

577 bdt takes the utmost care in protecting user information and includes data protection terms in agreements with partners.

10. Changes and Updates to the Policy

We may update this policy from time to time.

This Privacy Policy may be updated from time to time to reflect changes in 577 bdt services, new legal requirements, or industry best practices. The "Last updated" date at the top of the page will change with each update.

For significant changes, a notification will be sent to your registered email address or a notice will be displayed directly on the platform. We recommend that you visit this page regularly.

If you have questions about the Privacy Policy or your information, you will find answers to common questions on our FAQ page.

11. Contact Us

Contact us for any questions or concerns regarding privacy.

Contact Methods

Live Chat Available 24/7 — click the chat icon on the platform
Support Languages Bengali and English
Response Time Live chat is immediate; email as soon as possible

Have Ready Before Submitting a Request

  • Registered email address or username
  • Type of request (view, correct, or delete information)
  • Documents required for identity verification
  • Detailed description of the request

Once identity verification is complete, requests will be processed within a reasonable time.